What role does today’s customer relationship management (CRM) software play in vertical markets like healthcare? According to Gartner, such entities must embrace a “commitment to data” to perfect “superior clinical outcomes, cost care and patient satisfaction.” […]
Healthcare decision-makers may think CRM software only applies to clinics and hospitals. But a Gartner Research survey (March 2017) defines the many levels of health-care delivery services whose revenues fall into these categories—no doubt, each of these “vertical industries” stand to benefit from Microsoft’s Dynamics 365 CRM software. […]
It may seem almost counter-intuitive that any cloud software would be difficult to implement. But Dynamics 365, thanks to ready-to-go templates and a migration Wizard, can be deployed in a matter of days. […]
In today’s digital world is there such a thing as a company having too much customer data---as noted in Forbes---for their CRM software to analyze? Furthermore, can small to medium-size businesses use their CRM platforms to extract minimal amounts of data to not only identify customer buying patterns, but also discern market shifts that call for changes in product designs? Odd as it might seem, SMBs are looking more and more to each other for help in formulating their best digital practices, as Forbes points out in an overview on “small businesses...helping each other manage mobile---the finding stems from [...]
Microsoft Dynamics SL delivers the performance and functionality that powers a wide variety of businesses around the world. MS Dynamics SL brings people, processes and systems together to achieve goals, streamline operations and facilitate communication. […]
Two common players in the ERP circles that you will run into is Dynamics NAV vs. NetSuite (Read eBook). They each have their own strengths and weaknesses. If you really look ‘under the hood’ of NetSuite’s cloud-based software, you’ll see a limited capability to generate reports and even customization; this, because it doesn’t use ODBC connectivity. The latter allows integration with a number of different applications, such as Excel and other databases, which includes linking to “external sources such as Microsoft SQL Server.” Dynamics NAV, an enterprise resource planning (ERP) software, meets the criteria mid-sized companies might be looking for: scalable, [...]
There are many enterprise resource planning software solutions available, but only a few offer fully integrated, scalable and comprehensive solutions. Microsoft has established itself as being an integral part of business operations around the world today. Microsoft offers Dynamics ERP products that target the enterprise sector and small- to medium-sized businesses. However there are many options even under the Microsoft Dynamics portfolio. The information below will help you in comparing Dynamics GP vs. Dynamics NAV vs. Dynamics SL; which are Microsoft’s leading ERP solutions for SMB (or mid-sized) companies. […]
Just ‘how’ does a CRM platform become a project management system? For one thing, and with Microsoft Dynamics 365 CRM, a single, database management system integrated with Office 365, Outlook and Excel, the process is a function of filtering the company’s inbound CRM information. Generally, the data from customer calls into the company, website visits or social media engagement can be analyzed and made available to team members assigned to the project. […]
We’ve already talked a lot about this topic, but how will it influence your work routine? On May 25, 2018, the GDPR privacy law takes effect, setting several rules for privacy rights, security, and compliance. […]
This should be in the mind of every Dynamics user. On May 25, 2018, the General Data Protection Regulation privacy law takes effect, setting several rules for privacy rights, security, and compliance. […]
