Microsoft 365 Business Voice eliminates the need for costly infrastructure and hardware associated with traditional phone lines by utilizing internet-based communication tools such as VoIP. Additionally, because Business Voice is included in the Microsoft 365 and Office 365 suite (with add-on license), businesses can avoid the cost of purchasing additional communication software.
When it comes to cost, using Microsoft Business Voice has advantages over traditional copper phone lines. One of the benefits of Microsoft Business Voice, as shown in the price breakdown chart, is that there are no installation costs because it can be set up over the internet. Furthermore, monthly subscription fees for Microsoft Business Voice are typically lower than those for traditional copper phone lines, and there are typically no call usage fees. Microsoft Business Voice also has more features, such as video conferencing and call recording, and is thought to be more reliable than traditional copper phone lines.
In addition to the cost savings, users gain access to a range of services and advantages such as business-class email, cloud storage, use of Microsoft 365 apps, cutting-edge security measures, and round-the-clock support.
Better security and business continuity
Because Business Voice is integrated into Microsoft 365, it comes with the entire security stack. Furthermore, Microsoft 365 Business Voice makes voice calling easier for employees who work remotely.
Happier employees and customers
Business Voice‘s user-friendly interface and remote work support have been instrumental in providing an excellent employee experience, while customers are satisfied because Microsoft solutions enable seamless communication and collaboration with businesses.