Dynamics 365 Business Central vs. NetSuite
Strengths and Weaknesses
Dynamics 365 Strengths
- It’s complex and cumbersome, takes long to deploy, and requires extensive customization
- Service contracts are inflexible. High per use cost of $100/month, plus a 1-1.5x subscription price for implementation. A la carte pricing adds thousands of dollars per year. Annual contract renewals increase 10-20%
- NetSuite was acquired by Oracle in July 2016—after $250M in losses. To make NetSuite profitable, Oracle may cut staff, increase prices, or move upmarket where much of NetSuite’s growth in the past five years have been
- Familiar interface, built-in setup wizards, preconfigured templates, and tutorial reduces training time and enables quicker adoption. Deep integration with Office helps enhance productivity and usability for users.
- High value to license costs – Dynamics 365 Business Central is predictable, user-based, and billed monthly. User licenses start at $70/month for Full Users, $8/month for Team Members. 5-year TCO is significantly lower than NetSuite.
- Microsoft offers a complete stack – infrastructure, platform, and applications – with Azure, Dynamics 365 and Office 365 and deep ERP heritage trusted by 160,000 customers.
Microsoft gives access to the database in ways that NetSuite will not. NetSuite is like the Wizard of OZ. They want you to think that they are the all-powerful cloud, the ERP of the future. But behind the curtain, just a guy with a database.