F.A.Q. OF MICROSOFT SOLUTIONS & INFRASTRUCTURE

A comprehensive list of industry-related questions & answers for Microsoft Business Applications and Infrastructures.

FREQUENTLY ASKED QUESTIONS

What is Microsoft Dynamics 365 Sales?

Dynamics 365 comes in many ‘flavors’ or focus areas. Dynamics 365 Sales is one of them. Dynamics 365 Sales is a sales-focused customer relationship management (CRM) system. It is included in the Sales Professional and Sales Enterprise licenses, and it was created in order to accommodate a salesperson’s daily activities: tracking your pipeline, importing leads, managing follow-ups, creating quotes, integrating with Outlook, keeping track of customer-specific information, knowing your sales to goals numbers (Enterprise only), and more. Dynamics 365 Sales is customizable by end-users and doesn’t require coding knowledge. It’s a full CRM solution for salespeople that integrates with Microsoft Office (Outlook, Sharepoint, PowerBI, Flow, and more) and exists in the cloud.

Read all the Dynamics 365 Sales (CRM) F.A.Q. >

What is Dynamics 365 Business Central?

Business Central is a business management solution for small and mid-sized organizations that automates and streamlines business processes and assists you administer your business. Highly adaptable and robust with features, Business Central enables companies to administer their business, adding finance, manufacturing, sales, shipping, plan management, services, and more. Companies can easily add functionality so that relevant to the location of operation, and so that customized to assist even highly specialized industries.

Read all the Dynamics 365 Business Central F.A.Q. >
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