A comprehensive list of industry-related questions & answers for Microsoft Business Applications and Infrastructures.


What is Dynamics 365 Sales (CRM)?

Dynamics 365 comes in many ‘flavors’ or focus areas. Dynamics 365 Sales is one of them. Dynamics 365 Sales is a sales-focused customer relationship management (CRM) system. It is included in the Sales Professional and Sales Enterprise licenses, and it was created in order to accommodate a salesperson’s daily activities: tracking your pipeline, importing leads, managing follow-ups, creating quotes, integrating with Outlook, keeping track of customer-specific information, knowing your sales to goals numbers (Enterprise only), and more.

Dynamics 365 Sales is customizable by end-users and doesn’t require coding knowledge. It’s a full CRM solution for salespeople that integrates with Microsoft Office (Outlook, Sharepoint, PowerBI, Flow, and more) and exists in the cloud.

Dynamics 365 Sales CRM FAQ Page

What is D365 Business Central?

Business Central is a business management solution for small and mid-sized organizations that automates and streamlines business processes and assists you administer your business.

Highly adaptable and robust with features, Business Central enables companies to administer their business, adding finance, manufacturing, sales, shipping, plan management, services, and more.

Companies can easily add functionality so that relevant to the location of operation, and so that customized to assist even highly specialized industries.

Dynamics 365 Business Central FAQ Page

What is Microsoft Azure Cloud?

Microsoft Azure is an ideal cloud platform for Microsoft Business Applications, such as Dynamics 365, Dynamics CRM, Microsoft 365, or PowerBI. These cloud-based solutions running on Microsoft Azure are easily customizable, automating the process of scaling up or down to meet your ever-evolving business needs.

That flexibility alone is a money-saver because you only pay for what you use. Accessing your business applications on Azure has the same exact functionality as the On-Premise version of the solutions, however, it may be accessed by URL via any web browser such as Internet Explorer, Google Chrome, Safari, etc.

Microsoft Azure Cloud Services

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