Why Does My Company Need a Business Process Review?
— Does it feel like your Dynamics system (or current internal CRM/ERP system) is implemented but all of the knowledge lies with one employee?
— Or worse, the knowledge resides with your current Microsoft partner and you feel reliant on them for even the smallest task?
— Do you wish you had documentation of the usage and effectiveness of your Dynamics system and other systems that are crucial?
We have seen that the biggest mistake when implementing a Dynamics solution with other Microsoft partners came down to the failure to document new procedures & users tasks. It becomes an afterthought in the midst of the implementation.
Over the years, knowledge erosion takes place as new employees come on, old employees leave, and so on.
A Business Process Review can help “right the ship,” and get the solution back on track as it was originally intended.
We would love to hear from you
Please fill out the form below and I will get back to you within 48 hours of your request.
Looking forward to learning more about your business and understand your specific business processes and current systems.
Thanks, Brett Hensley, TMC Sales Director