Dynamics 365 Sales (CRM)

Generate revenue from relationships

Unleash the full potential of sales force automation (SFA) with Dynamics 365 for Sales! Better interpret customer needs, increase engagement effectiveness, and close more deals.

Start your sales transformation with Dynamics 365

Integrated insights to sell smarter

Go beyond prospects’ expectations by giving your sales team actionable insights during every stage of the buyers journey.

Guide to the next best action
Provide your sales team with contextual, integrated insights from Dynamics 365 Sales that guide them to move each customer forward to the next stage.

Increase email engagement
Enable your sales team to see when and how customers interact with their emails in order to be more proactive and responsive in their communications.

Keep a pulse on social trends
Provide your sales team with social insights that track buyer sentiment and identify potential competitive threats.

Having the right tools to accomplish this customer relationship is now possible with Microsoft’s new Dynamics 365. The system will keep track of all the many customer contacts over the life of your business and this is key to building strong relationships and growing your business.

Dynamics 365 CRM, available in an array of subscription levels on Microsoft’s Azure cloud, can bring customer data and processing tasks into a single, database management system. On top of that, everything in your single database management system is accessible anytime and anywhere provided by the wonders of Microsoft Azure.

Improve sales performance

With Dynamics 365 Sales, get transparent with sales performance using analytics monitoring based on past and predictive data. Excite and motivate your sales team to improve their performance through sales contests that promote accountability.

  • Shorten ramp-up time
  • Increase sales effectiveness
  • Gain visibility and insights
  • Motivate sellers

Microsoft Dynamics 365 Business Applications

Maximize financial visibility and profitability. Learn more >

Move from reactive to proactive operations. Learn more >

Turn relationships into revenue by bringing digital intelligence into every deal. Learn more >

Earn customers for life with a personalized experience and world-class service across every channel. Learn more >

Profit from your projects by bringing people, processes, and automation technology together. Learn more >

Master the service call with smarter capabilities – from optimized scheduling to predictive maintenance. Learn more >

Unify your sales and marketing to connect customer experiences at every interaction with Adobe Marketing Cloud. Learn more >

Empowers your HR team and people managers with the tools they need to land top candidates and accelerate their success. Learn more >

Build authentic relationships personal engagement

Allow your sales team to create strong relationships with the right prospects through better engagement. Achieve relationship selling with unified processes and data across LinkedIn Sales Navigator and Dynamics 365 CRM (for Sales).

  • Connect data and processes to enable relationship selling
  • Capture buying signals from social media
  • Personalize content

LinkedIn and Microsoft are now working together to offer Microsoft Relationship Sales, a solution that enables you to drive more personalized and authentic engagement with prospects.

Increase sales productivity with seamless tools

Combine Dynamics 365 Sales with familiar and cohesive tools to streamline your sales team execution and support  — even while they are on the go.

Provide smart guidance
Increase user adoption and minimize training with rich, context-sensitive help and an intelligent, event-driven sales process that guides sellers to optimal outcomes.

Simplify sales execution
Accelerate deals with an end-to-end, immersive experience for opportunity management. Increase seller productivity with familiar tools like Excel and Outlook that work seamlessly with Dynamics 365 for Sales features.

Stay informed
Improve sales effectiveness by providing sellers with an enriched view of accounts, contacts, and leads that includes contextual third-party firmographics, news, and compelling events for B2B and B2C buyers.

Sell anytime, anywhere
Support work on the go, even when there’s no connectivity, with modern mobile applications that provide contextual news, social data, and task flows that increase usability.

Connect with your partners
Recruit, onboard, and strengthen your partner channel through deeper enablement and activation. Give partners a quick view of interactions across opportunities, cases, and other relevant information.

Innovate with sales solutions
built to evolve

Drive innovation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.

Adapt quickly
Accelerate time-to-market and adapt the application to your needs with no-code visual editors and tools that make it easy to build and deploy web and mobile applications.

Extend and connect
Automate processes across Dynamics 365 applications and partner systems for a unified experience.

Invest with confidence
Rely on the Microsoft cloud platform to reduce the cost and complexity of operating a global infrastructure, and trust state-of-the-art Microsoft datacenters to safeguard your data.

Drive innovation
Transform your customer interactions with deep insights provided by embedded intelligence of Dynamics 365 for Sales that guides your teams to the right business outcomes.

Get additional AI-driven insights
to grow sales

Empower your sales organization with actionable insights from Microsoft Dynamics 365 AI for Sales to drive personalized engagement and make proactive decisions.

Dynamics 365 Sales Innovation

Additional Enhancements Across the Dynamics 365 Suite

User-Friendly Interface

Navigate the Dynamics 365  applications and complete daily tasks efficiently with minimal effort. Its user-friendly interface is designed to be intuitive with a consistent layout and navigation across different modules and applications within the Dynamics 365 suite to deliver a seamless experience across all devices, making information accessible at any time and from any location.

Data Security and Compliance

Protect your data and maintain compliance with regulatory requirements with features that include role-based access control, data encryption, audit trails and reporting, compliance certifications, and data residency options that will overall help you build trust with customers.

Mobile Accessibility

Access applications, dashboards, and reports at any time and anywhere –  with or without internet connectivity. Gain the flexibility and convenience of full access to key features and functionality on any device for a seamless experience.

Integration with Other Tools and Systems

Integrate third-party applications such as your current account systems, marketing automation tools, and e-commerce platforms with Dynamics 365 built-in connectors and APIs.

Customizable Dashboards and Reports

Create personalized dashboards and reports to gain business operation insights that are unique and specific to your organization’s requirements such as KPIs and metrics. Tailor the dashboards to meet the needs of different roles within your organization to improve efficiency, productivity, and collaboration.

D365 Interface

Dynamics 365 LinkedIn

Foster the right relationships

Empower sellers to build relationships with the right buyers, use recommendations and insights based on actual customer needs, and move deals forward by combining the power of LinkedIn Sales Navigator and Dynamics 365 for Sales.

Try Dynamics 365 Sales today

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