WE ARE TECHNOLOGY MANAGEMENT CONCEPTS!
The Value of a Partnership with TMC
TMC employs a proven methodology for successful implementations and shares Microsoft’s commitment to creating long-term relationships with clients. The result is a faster, better, and more predictable implementation for your business with minimal disruption to your operations. At TMC, we have learned that immersing ourselves in our clients’ businesses and understanding their problems, goals, systems, and processes are crucial to delivering outstanding business solutions and software implementation. We look at a company as a whole entity, listen carefully, ask pertinent questions, collaborate with our clients at every level, and work tirelessly until the solution provides optimal performance throughout the organization.
TMC is rigorous with our approach to ERP implementations, following a defined project methodology to deliver consistent results with the highest levels of customer satisfaction. Your project team at a minimum will include a Project Manager who defines project tasks, scope, timeline, and efficiently allocates resources, an Application Specialist who provides customized training, assists with data reconciliation, and post-go-live support, and a Technical Specialist who creates customizations and data integrations and modifies reports.
The members of TMC’s consulting team are experienced professionals originating from diverse backgrounds. Many are CPAs, MBAs, Accountants, and/or past Controllers and CFOs. This unique combination of software knowledge and practical business application has proven to be a winning success. TMC will help you stay on time, on budget, and focused until you reach your end objective.
Meet the Technology Management Concepts team
Jennifer Harris | Founder & President
Jennifer has worked in the ERP/CRM market for over 30 years. After graduation, she and her best friend Brenda formed a consulting business. The two relocated from Florida to California and worked hard to establish themselves as one of the longest-standing and highest-regarded Microsoft partners in the industry. Jennifer’s finance background, coupled with her unwavering focus on great customer satisfaction, helped form the basis of what TMC is today.
Eron C. | VP of Consulting
Eron has been with TMC for 16 years. She is the strategic vision that drives our Consulting team. As our VP of Consulting, she leads a team of professionals making sure that our clients are receiving the best possible service. With over 25 years of experience with the Dynamics product lines, along with her finance background, Eron brings our clients a wealth of experience. At home, she enjoys reading, listening to her husband’s band and walking her pug Daisy.
Brett H. | VP of Sales & Marketing
Brett has been with TMC for 12 years and has been integral in building and leading TMC’s Sales & Marketing team. He develops outreach strategies for the ever-changing ERP, CRM, & Cloud Applications markets while innovating best practices in connecting with clients. Brett is passionate about helping clients find solutions to fix broken processes and optimize their systems, enabling them to succeed in the present and continue to grow in the future.
Teri G. | Practice Manager – BC
Teri has been with TMC for 6 years. She joined TMC as a Project Manager for the GP and NAV software lines and is now the Practice Manager for the BC team. Her vast background and years of experience as COO and Director of Operations contribute to her success as a solutions-oriented professional, with exceptional analytical and project management skills. Teri is a self-proclaimed Excel geek, but when not buried in a spreadsheet, she enjoys baking for family and friends.
Mary W. | Practice Manager – GP
Mary has been with TMC for 7 years. She brings over 20 years of Dynamic GP experience to the role of TMC’s GP Practice Manager. Combining an extensive background in retail and e-commerce with deep-rooted Project Management skills, she leads a dedicated team focused on delivering TMC’s clients’ exception service and future-focused solutions. An avid triathlete, Mary is a five-time Ironman, who enjoys all that the great outdoors has to offer.
Valerie A. | Practice Manager – CRM
Val has worked in software implementation and project management for over 20 years. She leads the CRM project team through D365 CE/Sales and Marketing implementations, including integrations, data migration, and portal components. Her strong technical background contributes to her success as a result-oriented professional, with meticulous attention to detail. At home, Val enjoys gardening, cooking, and spending time with her husband and two cats.
Steven C. | Technology Manager
Steven started working with computers as a teenager, and as technology became a vital part of our day-to-day lives, he grew with it. When physical hardware transitioned to being “The Cloud,” he realized that the sky is the limit and adopted it as his primary focus. He brings all his experience to bear when engaging with clients for new implementations, existing changes, and technical support, striving to make “your” technology “our” technology.
Roland C. | Marketing Manager
Roland moved to Los Angeles from France in 2013 where he began working for TMC as a marketing intern. His years of entrepreneurial experience and strategic skills have earned him today’s position as the marketing manager. His enthusiasm for cloud technology has contributed significantly to the growth and success of TMC’s marketing department, which he initiated. When he’s not strategizing campaigns or building business partnerships, Roland can be found rock climbing in the desert, spending time with his friends and family, or working on his leatherworking projects.
Brittany S. | Controller
Brittany serves as TMC’s Controller, a one-stop shop for both client and in-house financial strategies. In her role, she works closely with every part of the company to ensure that operations run smoothly and that both clients and employees remain happy with TMC’s performance. At home, Brittany enjoys spending time with her husband, bike rides along the beach, and learning more about her favorite animal, the pig.
Avigal H. | General Counsel
Since joining TMC in 2008, Avigal has grown to be a crucial member of our team. She offers a wealth of legal knowledge and expertise to her work with more than 25 years of experience as a certified attorney. She spent her early professional years as a litigation associate with a focus on public entity and insurance defense litigation. Today, as TMC’s General Counsel, Avigal oversees all employment-related issues, vendor contracts, and risk management. Beyond her legal work, Avigal is also deeply committed to social justice and human rights, and volunteers with numerous non-profit organizations.
“TMC support team is always so timely and helpful! They are GREAT!!” — Jeanna S. | Afterburn Holdings Orange Theory.
“Response was quick, my problem was understood and resolved right away” — Rafaela R. | Weber Logistics.
“TMC is always the best to work with, quick and responsive support.” — Jennifer B. | Permachink Systems, Inc.
“So far, y’all have been exceptional! I look forward to a long and happy relationship!” — Kendel M. | New Braunfels Utilities.
Keep Calm and Work with TMC!
TMC’s partners and staff consider it an agile, creative, and a cool place to work, as there is a priority around making everyone feel “at home,” whether they work in-person, remotely, or virtually. TMC’s highly-motivated personnel are a big part of TMC’s success as they take ownership of the work that they do – and it shows. While TMC is staffed and structured as a Nationwide Microsoft Partner, its people are as valued for their contributions as the products and services they provide.
By emphasizing an inclusive family culture atmosphere, TMC remains accountable to its vision: “To help our customers stay ahead of the competition & to bring together people, data, and processes to create value.” With Jennifer a highly sought-after speaker for technology conferences, it is no wonder that she is a pillar to so many young women who are seeking a career in the field of technology.
Technology Management Concepts empowers clients to succeed with technology. We provide full training at implementation and continuous training and support as well. Long after implementation, TMC remains a part of your team, always available to assist as much or as little as necessary. We feel truly connected to our clients’ businesses, and our consulting relationships with clients are long and enduring. In fact, many of our clients have been with us since we opened our doors in 1987.