WE ARE MAKING ERP / CRM FUN AGAIN!
The #1 Microsoft Dynamics Partner in Southern California, since 1984
Technology Management Concepts (TMC) was founded in 1984 and has over 300 current Microsoft Dynamics ERP clients. We have completed over 1500 ERP implementations and our team has well over 500 years of combined consulting expertise.
TMC has been a Gold Certified Microsoft partner for over 17 years and in 2017, we were nominated for the 2nd time to the famed INC 5000 Fastest Growing Businesses. In addition, TMC has been a Microsoft President’s Club member and has been included in Bob Scott’s & Accounting Today’s Top 100 VAR Awards for over 10 years running.
WHO WE ARE!
TMC specializes in the implementation of financial and business management systems, helping our customers stream-line their processes and maximize productivity. As a Microsoft Gold Partner, we are recognized for exceptional customer service, training and support. Combined with our proactive customer services, we’ve built our reputation as the premier Microsoft Dynamics Partner in Southern California, while also serving companies nationally and globally.
Jennifer Harris has worked in the ERP market for over thirty years. Forming a consulting business with her best friend Brenda right after graduation, the two moved to California and worked hard to establish themselves as one of the longest standing and highest regarded ERP partners in the industry. Jennifer’s finance background coupled with her unwavering focus on great customer satisfaction helped form the basis of what TMC is today. Jennifer is committed to building lasting relationships and ensuring the optimum in customer service.
1961 – 2011
Brenda was a founder and CEO of TMC. Brenda headed up the Business Development team at TMC where she concentrated on developing new business relationships and fostering existing customer relationships. In her role, Ms. Diener oversaw sales, marketing and strategic planning. She was also the primary contact for TMC’s strategic partnerships such as Microsoft. Her commitment to customer satisfaction explains TMC’s long dedicated “family” of customers, many of whom have grown with TMC over the years.
Technology Management Concepts at a glance…
We Ask, We Listen, We Deliver
Our Valuable Team Members
Eron | Prof. Services Manager
Eron is the strategic vision that drives our Consulting team. As our Professional Services Manager, she leads a team of professionals making sure that our clients are receiving the best possible service. With over 20 years of experience with the Dynamics product lines, along with her finance background, Eron brings our clients a wealth of experience. At home, she enjoys reading, listening to her husband’s band and taking her pug Daisy and cat Baltimore on walks. Originally from Monterey, Ca, Eron is a lifelong San Francisco Giants fan.
Derek | Technology Manager
Derek serves as TMC’s Technology Manager, providing the roadmap for the IT services offered both internally and to our client base. He has been providing technical leadership and support to a wide range of clients in a multitude of industries at TMC for close to twenty years. Derek is leading our Cloud initiative and is responsible for our Azure offering. He’s known for his patience, attention to detail and breadth of technical knowledge. Derek loves BBQ’ing and spending time with his wife and daughter.
Sergio | Development Manager
Sergio serves as TMC’s Development Manager. In this role, Sergio is responsible for overseeing technical development across a wide range of projects, as well as providing leadership to our incredible team of software developers. Sergio has been working to develop IP for the Dynamic product lines for almost 20 years and has extensive experience designing and architecting solutions from complex integrations to custom software. His home life is equally busy with a wife, three kids and a very helpful Nespresso machine.
Brett | Business Dev. Director
Brett leads TMC’s Business Development team, which he was integral in building. In this position, Brett develops outreach strategy for the ever-changing ERP, CRM, & Cloud Applications markets while innovating best practices in how to connect with clients. Brett hails from St. Louis, MO, so feel free to talk to him about his love for hockey & the St. Louis Blues, his recent trips around the world like Jordan or Croatia, or his longtime involvement in the Make-A-Wish Foundation.
Jim | Client Account Manager
As our Client Account Manager, Jim spends his time managing our critical client relationships and working with clients to ensure they are receiving the best service possible. He also works with them to discover which new products will match their evolving organizational needs. When not answering the beck and call of every TMC client, Jim enjoys rooting for Michigan State sports teams, cake pops and diet coke, and spending time in Guatemala during his annual community service trip.
Brittany | Accounting Manager
Brittany serves as TMC’s Accounting Manager, a one-stop shop for both client and in-house financial strategies. In her role, she works closely with every part of the company to ensure that operations run smoothly, and that both clients and employees remain happy with TMC’s performance. At home, Brittany enjoys spending time with her husband, bike rides along the beach and learning more about her favorite animal, the pig.
The Value of a Partnership with TMC
TMC uses a proven methodology for successful implementations and shares Microsoft’s commitment to create a long term relationship with our clients. The result is a faster, better, more predictable implementation for your business, with little disruption to your business operation. At TMC, we’ve learned that immersing ourselves in our client’s business and understanding their problems, goals, systems and processes is key to delivering an outstanding business solutions software implementation. We look at a company as a whole entity. We listen carefully. We ask pertinent questions. We collaborate with our clients at every level, and we never stop working until the solution provides optimum performance throughout the organization.
TMC is rigorous with our approach to ERP implementations. Following a defined project methodology, we strive to deliver a consistent result with the highest levels of customer satisfaction. Your project team at MINIMUM will include: a Project Manager who defines the project tasks, scope, timeline and then efficiently allocates resources; an Application Specialist who provides customized training, assists with data reconciliation, and post go live support; and a Technical Specialist who creates customizations and data integrations, and modifies reports.
The members of TMC’s consulting team are experienced professionals and originate from diverse backgrounds. Many are CPAs, MBAs, Accountants and/or past Controllers and CFOs. This unique combination of software knowledge and practical business application has proven to be a winning success. TMC will help you stay on time, on budget and focused until you reach that end objective.
Technology Management Concepts empowers clients to succeed with technology. We provide full training at implementation and continuous training and support as well. Long after implementation, TMC remains a part of your team, always available to assist as much or as little as necessary. We feel truly connected to our clients’ businesses, and our consulting relationships with clients are long and enduring. In fact, many of our clients have been with us since we opened our doors in 1984.
We also support Microsoft’s Business Productivity tools in Microsoft Office 365 and CRM Online for our customers, providing end to end support on all your business solutions needs.
Microsoft Dynamics ERP Products offer multiple deployment and pricing options, including On-Premise, Hosted and true cloud-based Subscription platforms. TMC understands that the key to a successful deployment of an ERP system is flexibility between On-premise and Cloud, and TMC supports both methods. For any of our Cloud deployments, TMC is a certified Microsoft Azure Hosting provider and supports our client’s Dynamics ERP systems on the Azure cloud. A Cloud deployment offers a rapid implementation, scalable infrastructure and built-in disaster recovery.
We help our customers strategically leverage their IT investment through their Microsoft Dynamics ERP to become more productive, efficient and competitive. Our goal is to help companies derive long-term business value from their software investments. For over 30 years, we have been providing personalized services including:
- Business Process Review
- Project Management
- Master Data & Open File Conversion
- Development & Customization
- Customer Training
- Implementation & Go Live
- Ongoing Support
- Help Desk