Dynamics 365 CRM provides Project Management Capabilities
Just ‘how’ does a CRM platform become a project management system? For one thing, and with Microsoft Dynamics 365 CRM, a single, database management system integrated with Office 365, Outlook and Excel, the process is a function of filtering the company’s inbound CRM information. Generally, the data from customer calls into the company, website visits or social media engagement can be analyzed and made available to team members assigned to the project. […]









