Customer Relationship Management (CRM) in Dynamics 365 Sales vs. in Dynamics 365 Business Central

Many who are currently using Dynamics 365 Business Central (D365 BC) need to track customer information, sales opportunities and marketing activities. D365 BC has some CRM functionality built in, but is it sufficient for what your organization needs? […]

2023-06-28T14:23:35-07:00May 17th, 2023|

Empowering Business Growth: TMC’s Experience at Directions North America 2023

This year’s Directions North America conference was a particularly special one for TMC. As a Dynamics 365 partner, we were excited to participate in this event, which gathers Dynamics partners from various parts of the industry, including ISVs, technology experts, and executives, to share updates and thought leadership insights related to D365 BC. […]

2023-05-03T10:23:22-07:00May 3rd, 2023|

Upgrading to Dynamics 365 Business Central: Key Factors to Consider for Dynamics NAV Users

If you’re a Microsoft user, you must be aware of the company’s constant adjustments to its product names and licensing options, among other things. It’s hard to predict where Microsoft will go next, which products they will release, and when. […]

2023-07-21T11:40:09-07:00April 26th, 2023|

Microsoft Dynamics GP: The End of an Era – What This Means for its Users

Over the last 25 years, Technology Management Concepts (TMC) has grown fond of Great Plains and its distinct culture, which has brought together our customers, partners, ISVs, and the company itself. Dynamics GP served as a model for publishers to create an industry culture that continues to hold a special place in our hearts as we move into Digital Transformation.  […]

2023-09-11T16:15:41-07:00April 19th, 2023|

Unlock the Potential of Your Business: 7 Key Advantages of Dynamics 365 Sales and Business Central Integration

Dynamics 365 Business Central is a robust and adaptable solution specially designed for small and medium-sized businesses looking for an all-in-one intelligent ERP solution that is easy to use, versatile, and deployable in the cloud or on-premise.  […]

2024-02-08T10:45:50-08:00April 12th, 2023|

A Closer Look at Dynamics 365 Sales (CRM) and Salesforce: How They Differ

Two options consistently stand out when it comes to customer relationship management (CRM) software implementation; SalesForce and Microsoft Dynamics 365 Sales. These software alternatives hold a commanding share of the CRM market, with a combined market share of 29% in 2021.  […]

2024-04-11T09:00:16-07:00March 23rd, 2023|

Dynamics 365 CRM Redefines Customer Engagement

Back in November 2016, in yet another iteration of Microsoft Dynamics CRM, Microsoft released Dynamics 365 for Sales (CRM). Initially, Dynamics 365 CRM, along with other Microsoft ERP platforms, were brought into the Dynamic stack as a single cloud platform to offer users avenues to use other cloud services, such as Mirosoft 365. […]

2024-04-11T08:57:46-07:00March 19th, 2023|
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