Partner portals play an important role in the D365 Health solution. With partner portals we extend the availability of your back office and instead of a standard 40 hour work week – Monday through Friday from nine to five. We can open that experience up to your partners both customers and vendors and make that a 24×7 self-service environment.
When we talk about the portals we’re talking about adding in from the extension marketplace these are solutions that have been created by independent parties submitted to Microsoft certified and approved and once they’ve been approved by Microsoft they then are available here and if we simply search for portals you can see the variety that come up both customer focused vendor-focused some of them will use SharePoint in the background.
When you work with TMC for the implementation of your D365 Health solution, we’ll work with you and help you determine which of these might be a good or potential solution for you and often free trials are available allows us to track different activities within the portal experience for those vendors and their customers and again really turning that currently a limited availability based on the hours of operation that you maintain and instead open that up to a 24 by 7 environment allowing your customers and vendors to access their records view their history submit invoices submit requests for payments etc. all through that online portal.