The last week of September was a busy one for the Dynamics GP community. We saw two significant announcements this week. The first Service Pack for Dynamics GP 2010 has been released, and Microsoft has announced the end of mainstream support for GP 9.0, which will cease on January 11, 2010.
For many GP customers, the release of the first Service Pack for the newest version of the product is the signal that it is time to upgrade. With the release of SP1 for GP 2010, we expect to see lots of our clients upgrading to GP 2010 from their existing GP 9.0 installations. Given the economic uncertainty over the last few years, many clients had chosen to skip the upgrade from GP 9.0 to GP 10. Now that mainstream support will be ending for GP 9.0 early next year, many of these customers will choose to upgrade directly to GP 2010.
As GP 9.0 moves out of the Mainstream Support phase and into the Extended Support phase, Microsoft will continue to offer paid support on the final Service Pack version of GP 9.0, and security updates at no additional expense. However, at this time mainstream development and enhancements will cease. Hot Fixes for security updates will continue to be offered during the Extended Support phase.
Customers who are current on a service plan can continue to access the following benefits through CustomerSource:
- Previously released Upgrades, Updates, Service Packs, Fixes and Regulatory/Tax Updates
- Self-Help Support through KnowledgeBase articles and online content
- Unlimited Online Training
- CustomerSource Community and Tools
While Microsoft will officially end their support for Dynamics GP 9.0 in January, 2011, TMC will continue to offer ongoing support for their clients, on all versions of Dynamics GP. While we strongly encourage all of our customers to maintain a current service plan and to upgrade to a supported version of the Dynamics GP family of products, we understand that for some upgrading is simply not an option at this time.