We’re an 85-year-old luxury retailer in the middle of Hollywood luxury capitol of the world which is Beverly Hills.
TMC is a full-service Microsoft AMEX partner. We sell the software but we do full implementation, development, and customizations.
You can’t grow and keep your records on paper. You need to make one voice, one place where you’re keeping all of that information. Microsoft Dynamics GP obviously keeps track of everything that we do. It keeps track of our inventory. It keeps track of our clients. It keeps track of our orders. We then turn around and we bring all of that information into Microsoft Dynamics CRM online.
When Gears came to us and they wanted to move off of their old fashion customer book. We knew that Microsoft Dynamics CRM online would be a great system for them.
If you don’t have the right information at the moment you need it, you’re handicapped.
By utilizing our TMC automation framework, sending the data back and forth, they’re able to have better access to their customers and really be able to give them that customer service that they’re looking for.
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