Add-on type
Field Service Management
Products Integration
Dynamics 365 BC
Dynamics GP
Dynamics 365 Sales (CRM)
Dynamics NAV
Partner Website
Do you need more information?
Please, contact your account manager. They can help you take your Microsoft Business Solution to the next level.
About Expand IT (Quick overview)
Improve your field service operations with ExpandIT, the cutting-edge field service management software designed to streamline and optimize your business processes. From scheduling and dispatching to real-time tracking and reporting, the intuitive platform offers end-to-end visibility and control over your operations. Empower your business with three key parts: Field Service, Resource Planning and the ExpandIT Service Portal.
ExpandIT Field Service
- Work online and offline
- Field Workers can edit work orders anytime/where and information synchronizes when an internet connection is available.
- Store information digitally
- Field technicians can register service type, fault reasons and areas, symptoms, and the resolution digitally, making it back to the office instantly.
- Complete checklists
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- Optional or Mandatory checklists can be made, improving field reporting, and ensuring compliance
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- Access job history
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- Enables field technicians to have an accurate view of the account, making informed decisions on up-to-date relevant information.
ExpandIT Resource planning
- Optimize scheduling of field technicians
- Empowering dispatchers with the information they need in one place, optimizing the scheduling process.
- Easily track technicians and job locations
- A built-in map that can show the locations, and estimated travel time of technicians allowing dispatchers to make informed decisions.
- Share real-time updates
- Instantly communicate important information to field technicians to accurately track tasks and materials associated with jobs
ExpandIT Service Portal:
- Access and track work orders and reports online
- Allows a simple area for dispatchers, field technicians and end-customers to access and track information around a current or past work order.
- Pay invoices online
- All accounting data, such as ledgers and invoices are available through the service platform, and synchronized with live data.
- Book service appointments
- End-customers can create digital work orders quickly and communicate scheduled visits, including availability through the portal.
- ExpandIT integrates with Microsoft Dynamics 365 Business Central and Microsoft Dynamics GP. ExpandIT also integrates with Microsoft Dynamics NAV and Finance & Supply Chain Management.
