What you (might) already know!
Your sales process is “simple” – it obviously starts with some lead acquisition and qualification… then, you nurture them until they are ready to buy. You nailed it so far!
But wait, now you have 60 leads and this Excel spreadsheet is not going to get the job done soon. You know it is time to invest in a CRM with storage and organizational capabilities so you can instantly monitor your contacts on the go, from any device, whenever you want.
With the new Dynamics 365 for Sales (CRM), our clients found a user-friendly platform that offers the most relevant features for their business objectives. Keep reading to learn more about the top 10 reasons our clients are choosing Dynamics 365 for sales.
1. Because they can easily import all their data
We have been there, you have been there, we’ve all been there! Importing all your sales data into your new system can feel long and frustrating as you waste time not interacting with your prospects.
Dynamics 365 for sales (CRM), with its “always-on connection” to Excel feature, allows you to save time. Worry less about imports completion and organization and enjoy the External Data Categorization and Batch Transfers capabilities.
2. Because they can increase their conversion rates
Are you using your time correctly? In other words… Are you reaching your sales quotas? If, like many Sales Reps, you are spending most of your week on the phone, BUT you don’t reach your quota, you might not be asking the right questions!
Don’t forget that your competitors are also reaching out to the same prospects and phone calls are only one step of the buying journey. You need to differentiate yourself and find your point of distinction.
With Dynamics 365 for Sales, you are able to automate your qualification stage. Using a process flow user interface, Dynamics 365 for Sales can send prompts to ask relevant questions to your leads.
Now, you have stronger interactions, can increase your conversion rates and meet your quotas!
3. Because Dynamics 365 for Sales is VERY convenient
“You don’t have the time” – you know it, your colleagues know it, your clients… don’t know it!
They are expecting you to be available, whenever – wherever – and yes, it is normal. In our digitized world, you too, are impatient and so mobile you forget the time when your phone was attached to a wall.
While in the field, you don’t need to worry about being available for your clients. Dynamics 365 is cloud-based! If you receive a call, you have access to your CRM data and can find customer information from anywhere. Be even more efficient by integrating your Dynamics 365 for Sales with the Microsoft Office Suite.
4. Because they can quickly integrate it with other business applications
Dynamics 365 is all about “integration”. Dynamics 365 connects with Office 365 suite and SharePoint Libraries. How convenient is it to store your Office 365 Templates into Dynamics 365 and to send quotes, request for proposals (RFPs) and email in no time?!
On top of that, you can enjoy a really solid integration with your Microsoft Outlook, allowing you to track every email you send or receive. Access communication history and make sure every prospect becomes an opportunity.
5. Because they can track and tailor their conversations
Because you are not having the same type of conversations with a freshly acquired lead and a warm lead that knows exactly who you are and what you do, you need to be able to track those conversations.
In Dynamics 365 for Sales, you can define objectives for each stage of your sales funnel and rules to move leads from one stage to another automatically.
Empowered with insights, your sales team can save time and effort on tailoring their communication to the right stage of each contact.
6. Because they can analyze their competitors
When was the last time you had the time to research and analyze what your competitors are doing? You don’t remember exactly when, right?
I don’t blame you… At least you are tracking your conversion rate. Days are busy between calls and presentations, but you also need to know what your competitors are good at and what they suck at!
Think about how important it is to differentiate yourself from your competitors. Because your prospects are also talking to them, you need to create a proposal that will allow you to highlight the strengths that are the most important for the prospect.
Dynamics 365 for Sales (CRM) offers capabilities that analyze your competitors, so you know which opportunities you are competing for!
7. Because Dynamics 365 for Sales creates live Sales Dashboards
Once again, time is your worst enemy! That’s why Dynamics 365 for Sales is designed to show you sales dashboards in real time with a clear and easy-to-read interface. Customize your KPIs’ statistics, charts or graphics as your sales department grows.
With accurate data and relevant insights, Dynamics 365 Sales allows you to better interpret prospects needs and anticipate clients’ potential issues. Satisfying your clients give you a competitive advantage that will increase your client loyalty.
8. Because they can “listen” to prospects and clients through Social Media Integration
If you are using social media to promote your company and interact with your prospects, you will find this feature pretty awesome. With Dynamics 365 Sales, you can listen to what your prospects and clients are saying about your brand on social media.
Integrated with Microsoft Social Listening, you can now access all types of feedback and even join the conversation. Because you are able to listen, you have the opportunity to turn a cold lead into a sales opportunity. Plus, information from social media listening can help adapt your interactions and strategy to one that is more customer-centric and customized.
9. Because they can track and monitor customer events
Presentations, live demos or business lunches are all type of events that allow you to interact in person with your clients and prospects. They are important for a one-on-one relationship and to better understand their business needs.
Dynamics 365 for Sales (CRM) is a great way to organize your events. From planning to execution and follow-up, Dynamics 365 allows you to track and monitor the success of each event. Enter real-time information and get real-time updates with Dynamics 365.
10. Because they can implement Lead Scoring strategies
Have you implemented a Lead Scoring strategy? Not yet? We know it is very difficult to do manually… Why not let Dynamics 365 score leads for you?
Automate your Dynamics 365 for Sales with pre-defined rules to score your prospects actions. Then, get notifications when prospects are warm and ready-to-sale. It will also assign the prospects to the right person, instantly.
In a nutshell!
With Dynamics 365 for Sales (CRM), you are ahead of your competitors! Why? Because you are faster gathering, organizing, qualifying, accessing and scoring leads! Finally, our customers also mention that they are very happy with their Azure Cloud Hosting and the user-friendly interface. In addition to this, Dynamics 365 fully integrates with Office 365 and Microsoft is continuously investing in research and development (R&D) to stay a CRM leader.
Visit our website’s resources to learn more about our solutions in order to further your understanding of financial and business management systems. Team up with a certified Microsoft Gold Partner to make your migration to the cloud seamless. If you have any questions regarding Dynamics 365 or other ERP/CRM systems, you can contact us here.
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Related posts:
How to Leverage Microsoft Dynamics 365 Sales for Boosting Your Revenue
Supercharge Your Sales: 5 Advantages of Dynamics 365 Sales over CRM in Business Central
A Closer Look at Dynamics 365 Sales (CRM) and Salesforce: How They Differ
Customer Relationship Management (CRM) in Dynamics 365 Sales vs. in Dynamics 365 Business Central