Dynamics 365 CE (CRM) – PROJECT MANAGER

WE NEED A PROJECT MANAGER (D365CRM)

TMC is seeking to add to our Professional Services team a Project Manager to work with the Microsoft Dynamics 365 CE (CRM) product line. This position works directly with our clients providing Consulting services. This position is a remote position and you work from your home office. There will be a few times year where onsite is required for company meetings. This position includes the following responsibilities:

Project Management:

• Manage multiple projects against budget, timeline and scope and provide periodic updates to CRM Practice Manager and VP of Consulting.
  • Assist with scoping projects and preparing Statements of Work.
  • Execute Project Startup Tasks.
  • Prepare for and facilitate project Kick Off meetings with Client project team.
  • Prepare for and facilitate Status Meetings with Client project team.
  • Coordinate and Manage Project Resources.
  • Track Projects for Tasks and Budgets to Actual.
  • Prepare Project Plans.
  • Prepare Status Reports.
  • Manage Project Risks, Action Items, Issues and Decisions.
  • Prepare Change Orders.
  • Review and approve time posted to projects.
• Act as an escalation point for Project Team members.
• Manage any customer satisfaction or delivery concerns.
• Provide project management leadership for implementations, upgrades or major enhancement projects.
• Gain a working knowledge of each project to guide the client team through the priorities of the project.
• Ensure that the TMC Project Team follows the TMC Implementation Methodology and is producing deliverables to standards and on schedule.
• Review Key Deliverables to assure scope and budget remain aligned.
• Review and understand the contractual terms and scope of assigned projects.
• Participate in resource planning with other PMs and Practice Managers, as needed.
• Assist with Requests for Proposal (RFPs).
• Execute any Project Tasks assigned by CRM Practice Manager or VP of Consulting.

Pre-Sales Assistance:

• Collaborate closely with Account Manager and identify opportunities at clients.
• Assist Account Manager in scoping.

Essential Skills:

Required

• 5+ years of Project Management experience for Dynamics 365 CE implementation projects.
• Experience managing projects with components such as integrations, data migration and portals.
• Experience and comfort level in working with customers remotely by phone and/or MS Teams meeting.
• Proficiency with Microsoft Windows and Microsoft Office Suite.

 Beneficial

• Solid understanding of the Dynamics 365 CE offering/modules.
• Experience managing Dynamics 365 CE projects with integration to Dynamics 365 Business Central.
• Experience with Microsoft Project for project plans.
• Experience with Azure DevOps to review work items.
• Microsoft D365 CE Functional Consultant certification.

General

• Excellent verbal and written communication and interpretive skills. Communicating with clients and interpreting their needs will be a daily activity.
• Strong troubleshooting and problem-solving skills.
• Ability to multi-task, strong attention to detail with excellent time management skills.
• Flexible and adaptable to change – we implement change for clients on a daily basis.
• Self-motivated – learning new skills without prompting is expected.
• Perform as a committed team player. The success on each project depends on the combined efforts of the implementation team.