NetSuite: Your Software in the Cloud
With NetSuite, the World’s #1 Cloud ERP Solution, you can start anywhere
With NetSuite, you can implement the complete business software suite to run your entire business better or begin with one module and add functionality as you need it.
Where would you like to start?
- Powerful web-based accounting software
- Real-time inventory management
- Complete customer relationship management (CRM)
- Advanced ecommerce with built-in order management
- Web-based professional services automation(PSA)
- Real-time financial consolidation and global business management
NetSuite is used by 12,000+ organizations worldwide and delivers accounting/Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Professional Services Automation (PSA) and Ecommerce—in a single, integrated business management software solution.
Strategies for Success
With the economic recession behind us, markets are poised for growth yet again. As fast-growing companies achieve greater market penetration and gain more customers, they face the challenge and opportunity of expanding to new locations and efficiently growing their business. They must be able to effectively manage their sales teams and channels and improve back-office efficiency, while ensuring high levels of service for customers.
To take advantage of these opportunities, companies need to assess whether their existing business applications footprint for accounting, sales, service and other functions will effectively support the growth of the business. Many businesses that started out with ad hoc, standalone applications will determine they need to upgrade to a more flexible platform to support continued growth.
Cloud computing is a compelling option for many small and mid-sized businesses (SMBs), as well as larger enterprises, as it offers low cost of entry and ownership and faster time to market compared to traditional on-premise business software and servers. According to IDC, software-as-a-service (SaaS) solutions are set to grow six times faster than all software, and they’re expected to show compound annual growth (CAGR) of around 26 percent through to 2014.
Organizations that opt for a cloud strategy face an additional consideration—whether to use individual cloud systems for key processes such as finance, CRM and ecommerce, or use an integrated suite that covers those functions and more. It’s important to recognize that while the cloud model resolves many problems of on-premise software, cloud applications as standalone silos can introduce inefficiencies, integration challenges and IT and administrative overhead of their own.
The Risk of Fragmentation with Cloud Silos
Without integration among cloud applications, business users may still be forced to navigate multiple applications and data repositories of data for their everyday activities—slowing down processes and reducing the agility the company needs to grow. Consider the following implications of siloed cloud applications:
- If multiple cloud applications are implemented, data fragmentation still exists. Overlapping databases must be consolidated and reconciled to create a comprehensive and consistent view. In effect, the on-premise software hairball has simply been transferred to the cloud.
- Each application has its own style of configuration. User efforts to adapt the software to their needs can be hampered as they try to keep track of multiple methods of configuration.
- Getting a comprehensive picture of how people are using the software is difficult because multiple applications must be monitored.
- End-to-end processes are difficult to manage because they must be integrated across multiple applications and databases.
One example is analysis and reporting. To achieve a reliable view of business performance, a company with six cloud providers would face a labor-intensive business intelligence task. It must pull the information from various sources, dump it into spreadsheets, and spend considerable time extracting, consolidating and ensuring integrity of data from multiple applications.
The Advantages of Integrated Cloud Applications
To avoid these limitations, it is essential to have a collection of cloud applications that are integrated around a single codebase and database, and which contain an integrated business process perspective. Characteristics of such a system include:
- ERP, CRM, HR, ecommerce, warehouse management, project management and customer service applications function atop a shared application stack and database.
- Business processes easily flow from one application and department to another—from sales quote to order, or from procurement to final vendor payment.
- A single repository for real-time reporting enables everyone to see a shared view of the business, with no need for an expensive data warehouse.
- Self-service analytics and reports can easily be customized and extended.
- The underlying platform can be easily customized to the needs of the business and its industry, and enables the application to evolve as the business changes.
An integrated cloud business suite also improves IT productivity compared to siloed cloud solutions:
- Expanded awareness: Ease of information access means that everyone can get the information they need without continually making IT requests.
- Process efficiency: Process automation flows from department to department across applications built to work together, eliminating the need for expensive and error-prone application integration work.
- Accelerated innovation: Because information and process changes can be implemented quickly, often by users themselves, line of business organizations are able to innovate themselves rather than depend wholly on IT.
- Business and IT alignment: Data and process automation can be easily delivered when and where it is needed, unfettered by technical limitations.
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