Microsoft Solutions Partner

Your ERP or CRM Isn’t the Problem.

But Your Partner Might Be.

Your Microsoft business solutions should help your team move faster, not work around the system.
If your implementation isn’t delivering, don’t settle. We rescue failed projects, rebuild what matters,
and design systems that work the way your business actually runs.

Start Your Rescue Today

Rescue

We fix failed Microsoft ERP or CRM implementations—and the root causes behind them

Realignment

We rearchitect your system to match your real-world business needs, not a generic template

Full-Stack Expertise

We support the entire Microsoft ecosystem—ERP, CRM, Power Platform, Azure, and beyond

Future-Readiness

We don’t just go live—we build adaptable systems that grow with your business

AI Strategy

We bring an AI-first mindset to help you work smarter—not just automate faster

Honest Assessment

We’ve rescued 100+ clients from failed implementations, and we’ll tell you if your system is worth saving

Why your Microsoft ERP or CRM isn’t working the way it should

65% of implementation projects underdeliver, stall, or fail completely.

ERP and CRM implementations fail for many reasons. But the real failure? Staying stuck with the wrong system—or the wrong partner—out of sunk cost guilt. Our Implementation Rescue Program helps Microsoft users like you fix failed projects, regain control, and finally get the ROI you were promised. 

How do you know if your Microsoft Dynamics implementation is failing?
If you answer “yes” to any of these… it’s time to reconsider.

Still Manual

You’ve gone live but your team still works in spreadsheets

Low Adoption

Users avoid the system or complain about “bugs” and confusion

Process Mismatch

You’ve had to explain your business process multiple times—still wrong 

Generic Setup

You were promised “fast and fixed” but got generic and incomplete

Partial Coverage

You need both ERP + CRM support, but your partner only handles one

No Roadmap

Your partner isn’t helping you plan for growth or evolve with new capabilities 

Outgrown Partner

You feel like you’ve outgrown your partner—but they haven’t adapted to meet your needs

What causes Microsoft Dynamics ERP or CRM projects to fail?

65% of digital transformation projects fail

  • Under-Scoped

    Scope doesn’t match business complexity 

  • Rushed Start

    Quick-start packages skip discovery 

  • Lack of Enablement

    Poor training and change management 

  • Rigid Pricing

    “Fixed price” = fixed mindset 

  • No Support

    No support after go-live

“TMC demonstrated real expertise. Their plan was specific, well informed, and realistic. They helped us understand downstream impacts before decisions were made.”
C.H., City of Boise

“Challenges happened after go live. TMC was always responsive, same day, with clear guidance.”
J.E., SBCERA

Why clients choose TMC after choosing the wrong partner first

“TMC focuses on making us independent. They want us working confidently in our system.”
Coakley Brothers Interiors

“They were honest, clear, and transparent about expectations. No sugarcoating.”
MPI Media

“They prioritized our needs. No forced frameworks or unnecessary fees.”
Stephen S.

CASE STUDY

Parrish: Rebuilt CRM and BC with integration.

READ CASE STUDY

CASE STUDY

CTI: GP to BC. Unified inventory and finance.

READ CASE STUDY

CASE STUDY

Kauai Habitat: Switched mid-project. Full recovery.

READ CASE STUDY

What Makes TMC Different

Most partners specialize in just ERP or CRM. 
We connect the entire Microsoft ecosystem—ERP, CRM, Power Platform, Azure, and Copilot—and bring a modern, future-ready lens to every rescue. 

Where others fix symptoms, we fix the system. 

We don't just patch broken configurations. We step back with you to: 

  • Understand your industry and business processes 

  • Identify where your team is getting stuck 

  • Redesign your system to match the way you actually work 

Smarter systems start with smarter thinking. 

We help you reimagine how your ERP or CRM can drive real impact—not just through better tools, but by reconnecting your people, processes, and goals. 

Here's what that might look like:

  • Automating reports that used to take hours 

  • Eliminating manual data entry 

  • Surfacing insights that drive better decisions 

We don't sell shortcuts. We build foundations. 

We'll never recommend a one-size-fits-all, fixed-price plan that skips discovery.
Instead, we help you build a system that scales with you—and gets smarter over time. 

  • Streamlining outdated processes with intelligent workflows 

  • Enabling your team to use systems more intuitively

  • Empowering leaders with real-time, data-driven insight 

  • Designing for agility as tools like AI evolve and expand 

Why Clients Leave Their Old Partner for TMC 

What You’ve Seen Before  What You Get with TMC 
Fast-start packages that skip discovery  Strategic planning tailored to your industry + processes
ERP or CRM expertise only  Full Microsoft stack: ERP, CRM, Power Platform, Azure
Tech-first approach with limited business insight  Process-first, people-centered system design 
Temporary fixes that don’t scale  Long-term foundation with built-in adaptability 
Training as an afterthought  Change management + team enablement from day one 

You’re Not the First to Ask. We’ve Got Answers

What do other Microsoft users ask about failed implementations—and how can I avoid them?

We specialize in Microsoft Dynamics 365 Business Central, CRM/Sales, Power Platform, and Azure—including hybrid and heavily customized environments. 

In plain terms: if it runs on Microsoft and your team is struggling with it, we’ve likely seen it—and fixed it—before. 

Not necessarily. We start by understanding what’s working, what’s broken, and what your team actually needs. Sometimes we can recover and realign what’s already there. Other times, a fresh start will save time, money, and future frustration. 

Either way, we’ll give you a clear, honest recommendation—not a knee-jerk re-do. 

Absolutely. In fact, most of our rescue projects start that way. 

We step into projects that have gone sideways—whether they’re live, stalled, or just… not what you were promised. We don’t need to start from scratch to make things right (unless that’s what’s best for you). 

We don’t just add AI for the sake of it. We look at how your business should be operating—and then show you where AI can quietly unlock speed, clarity, and insight. 

That might mean: 

  • Automating repeatable tasks with Copilot 
  • Surfacing insights so your team can make decisions faster 
  • Connecting systems so your people don’t have to play middleman 

If your team’s just getting started, we’ll help you build confidence. If you’re ready to go further, we’ll help you scale strategically. It’s not about the tool—it’s about using it to work smarter, not harder. 

That depends on your system’s condition and complexity. 

Some clients see real progress in a few weeks. Others need a phased approach over a few months. We’ll outline everything in a custom roadmap before we begin—no surprises, no guesswork. 

That’s the question, isn’t it? 

Here’s the truth: most of our clients come to us after working with someone else. We’ve built a reputation on turning that experience around. We’re transparent from the start, we don’t hide behind jargon, and we’ll never promise what we can’t deliver. 

Our goal is to earn back the trust someone else lost. 

We’ve been brought into tough rooms before: siloed departments, frustrated teams, unclear goals—you name it. 

Before we fix the system, we help rebuild clarity and alignment. That might mean helping teams get back on the same page, facilitating cross-functional planning, or simply listening to what’s gone unheard. 

A rescue is part process, part technology—and part people. We’re here for all three. 

 

We follow a proven 5-step methodology that goes far beyond quick fixes. Every rescue starts with a deep assessment of what went wrong—both technically and strategically. From there, we realign your system to your actual business processes and deliver a clear recovery roadmap. Depending on your needs, we’ll optimize what’s salvageable or rebuild where necessary. And we don’t leave you hanging—we provide enablement, training, and ongoing support. 

Here’s our 5-step approach: 

  1. 360° Project Assessment – Tech audit, stakeholder interviews, and root cause analysis 
  1. Business Process Reengineering (BPR) – Align the system to how your business actually operates 
  1. Strategic Recovery Roadmap – Transparent plan with clear milestones 
  1. Rebuild or Re-Implement – Tailored solutions, not one-size-fits-all 
  1. Enablement & Support – Documentation, training, and post-rescue guidance built-in 

We don’t consider your rescue successful until your team is confident, your processes are streamlined, and your system is evolving with your business. After go-live, we stay engaged to help you work smarter—not just harder. That means coaching your team, identifying automation opportunities, and preparing your business for what’s next. 

Post-rescue, we help you: 

  • Maximize your system’s capabilities with guided coaching 
  • Replace manual work with intelligent workflows and automation 
  • Integrate future tools like AI and Copilot at the right time 
  • Build processes that can adapt as your business grows 

Don’t Let a Bad Implementation Define Your Microsoft Future

How can I get help with my Microsoft ERP or CRM system right now? 

Switching partners is easier—and more powerful—than you think. 

 30-Min Free Consultation | No obligation | Real answers 

Request Your Rescue Consultation