The AI Agent and Copilot Summit made one thing clear: AI is no longer just a competitive edge — it’s a business necessity. At TMC, we are fully immersed in this transformation, and we believe AI is not simply a trend, but the cornerstone of future innovation.
Whether you’re exploring AI implementation or already taking your first steps, these insights from the summit will help you harness the power of AI to stay ahead.
AI Agents: Defining the Future
The summit opened with a keynote by Ray Smith, Microsoft’s VP of AI Agents, who illustrated how AI agents are reshaping the business landscape. These intelligent agents are far more than tools — they act as strategic assets, driving efficiency, automating processes, and unlocking new opportunities.
Take Action: Begin by pinpointing the repetitive tasks in your organization that are time-consuming. Deploy AI agents to take over these tasks, enabling your team to concentrate on more strategic, high-value work.
Harnessing AI for Business Applications
In a fireside chat with Alithya’s Jason Wickman, we explored how AI copilots are enhancing business applications. Platforms like Microsoft Copilot Studio in M365 can dramatically improve productivity, enabling teams to work smarter, not harder. Companies that align AI solutions with core business goals are seeing faster growth and improved operational efficiency.
Take Action: Review your current business applications. Where are the bottlenecks? Consider integrating AI-powered tools like Copilot Studio to streamline workflows and boost productivity.
Setting Organizational Priorities for AI Success
One of the most impactful sessions focused on how to set clear organizational priorities for AI implementation. The key takeaway? AI success starts at the top. Defining leadership roles for AI strategy and ensuring clear communication with boards and executives is critical for gaining support and momentum.
Take Action: Appoint AI champions within your organization. Establish dedicated AI leadership roles and ensure key decision-makers understand the strategic importance of AI.
Reimagining Dynamics 365 with AI
AI is redefining the value of Dynamics 365, transforming how companies manage sales, marketing, customer service, and supply chain operations. AI agents provide actionable insights, automate routine processes, and improve decision-making. Organizations using Dynamics 365 are rapidly evolving into AI-first businesses.
Take Action: If you’re using Dynamics 365, explore AI-powered features to uncover opportunities for automation and optimization. Not using it yet? Consider how it could enhance your operational efficiency.
Industry-Specific AI Use Cases
Transform the way companies operate with cutting-edge AI solutions. Whether it’s consumer packaged goods, manufacturing, or utilities, artificial intelligence is the key to overcoming industry-specific obstacles. Manufacturers are revolutionizing their production lines with AI agents, while utility companies enhance efficiency and minimize downtime through predictive maintenance powered by AI.
Take Action: Explore the potential applications of AI within your sector. Evaluate how AI can bolster your operational resilience and strengthen your competitive edge. Allocate resources for training your staff to ensure they have the necessary skills to fully leverage AI technologies. .
Reimagining Business with AI and Cloud
In a session led by Bryan Goode from Microsoft and Bob Evans from Cloud Wars, they explained how AI and cloud technologies are driving business transformation. Companies that adopt AI-first strategies are using orchestration technology to streamline AI integration, accelerating innovation and growth.
Take Action: Evaluate your current technology stack. Identify opportunities to integrate AI and cloud solutions for maximum impact.
Presenting AI to the C-Suite and Board
Obtaining executive buy-in is crucial for the successful implementation of AI. One session highlighted the necessity of crafting a persuasive AI business case that prioritizes ROI, security, and intellectual property safeguarding. Companies that adeptly align AI projects with their corporate objectives are securing executive backing more rapidly.
Take Action: Build a clear, results-driven AI business case. Address concerns around security and costs, and demonstrate how AI will align with your company’s objectives.
M365 Copilot Adoption: A Creative Approach
One standout session showcased Armanino’s “Cosmic Copilot Adventure” — a space-themed adoption program designed to engage users and ensure the successful implementation of M365 Copilot. With executive sponsorship and a dedicated Change Agent Team, they turned adoption into an exciting journey rather than a challenge.
Take Action: Think creatively about your adoption strategy. Design a themed learning experience that makes AI adoption enjoyable and engaging for your team. Encourage participation through gamified training sessions or milestone rewards.
Revolutionizing Sales and Marketing with AI
Marie Wiese, Microsoft MVP in AI, explained how AI tools are breaking down silos between sales and marketing teams. AI enables data-driven collaboration, aligning teams on shared goals and delivering actionable insights that drive revenue growth.
Take Action: Leverage AI to unify your sales and marketing efforts. Implement tools like Microsoft Copilot AI to gain real-time insights, personalize customer interactions, and make data-backed decisions.
Preparing for the Human Side of AI
In the closing keynote, Lambert Hogenhout from the United Nations emphasized the importance of workforce planning in the AI era. As companies adopt AI, they must also focus on reskilling employees, supporting innovation, and maintaining a people-first approach.
Take Action: Develop a workforce plan that includes AI training and upskilling initiatives. Provide continuous learning opportunities to help employees embrace AI and grow with the technology.
TMC Leads the Charge in AI Innovation
At TMC, we are committed to helping our clients embrace AI with confidence. Our ongoing investment in AI-powered solutions allows us to bring innovative ideas to life, driving real business results.
The AI Agent and Copilot Summit reinforced our belief that AI is the future. Whether you’re seeking to streamline operations, enhance customer experiences, or unlock new revenue streams, AI can help you achieve your goals.
Contact us today to explore how AI can transform your business.
