TL;DR
At the Summit NA Roadshow in Charlotte, TMC gathered insights on the accelerating pace of AI, the newest Copilot capabilities in Business Central, and frameworks to improve productivity and collaboration. Here are the highlights leaders should know.
AI and Copilot Developments
One of the most notable themes was the pace of AI advancement. Estimates for achieving Artificial General Intelligence (AGI) have shifted dramatically. What was once projected to take 45 years is now considered possible within five. This acceleration is shaping Microsoft’s approach to embedding AI across the business applications stack [Source: Microsoft Build 2025 Keynotes].
One of the sessions highlighted several Copilot updates for Business Central, including:
- Analysis View – richer data insights without leaving the app
- Main Navigation – a smoother, more intuitive interface
- Bank Reconciliation – faster and less error-prone processes
- E-Documents – streamlined document management
- Marketing Text – AI-assisted content creation right inside BC
These updates are designed to reduce friction for users while embedding intelligence directly into workflows. [Source: Microsoft Dynamics 365 Release Wave 2 Plans]
Agentic AI in Practice
In one of the sessions, a partner shared insights into the rise of agentic AI, where intelligent agents built on Azure AI can take action on behalf of users. She demonstrated this concept with a simple “pet agent” example, breaking down the process in a way that was approachable to non-technical attendees [Source: Microsoft Research on Agentic AI].
Tools Worth Exploring
Several tools and frameworks surfaced during sessions that could benefit Business Central and Dynamics users:
- Microsoft Lists for tracking tasks and data
- Microsoft Planner for collaborative team planning
- Mural.ly for virtual brainstorming and workshops
- Fit-Gap Tool to evaluate solution alignment
Why This Matters for Leaders
Between the rapid acceleration of AI, tangible improvements in Copilot, and practical productivity frameworks, the Charlotte Roadshow made one thing clear: AI and Microsoft’s business apps aren’t just evolving, they’re accelerating.
For leaders, this means now is the time to explore how Copilot, AI agents, and practical collaboration tools fit into your business strategy. The organizations that prepare today will be the ones thriving tomorrow.
Events like the Roadshow highlight what’s next for Microsoft users. If you’re planning your own next steps with Dynamics 365 or Business Central, let’s start a conversation.
