Whether you’re a newcomer to Dynamics 365 Business Central (BC) from Dynamics GP, NAV or a current Business Central user seeking a new partner, finding a partner with the right expertise and vision can be daunting.

With Dynamics GP’s support ending and NAV’s sunsetting, the need for a reliable BC partner is more crucial than ever. We stand ready to navigate this transition with you, ensuring your migration is not just seamless but strategic and future-proof. 

Choosing a Strategic BC Partner 

Selecting the right Business Central partner is pivotal. Your partner should not only execute the migration but craft a plan that aligns with your future goals. Your BC partner should provide you with not just solutions but a partnership that grows with you. Their approach should involve understanding your industry, operations, and long-term objectives to create a tailored plan. As technology evolves, your partner should too.  

Signs for a New BC Partner 

Recognizing when it’s time to switch partners is essential. Common issues like a lack of ongoing guidance, unexplored features, and ignorance about GP’s end-of-life are signals for a change. Work with a partner who prioritizes your needs. The right D365 BC partner will provide you with a dedicated project team to ensure you’re not just a number but a valued partner in your growth journey. If you observe these 4 red flags (whether you’re currently on BC or not), it may be time to explore new partnerships: 

  • “My partner hasn’t even mentioned GP’s end of life” 
  • “My partner isn’t discussing our future after NAV/GP and or roadmap”
  • “My partner isn’t proactive about informing us regarding new and improved solutions in BC.”   
  • “My partner implemented my system but is absent in providing continuous support for improving our solution and systems.” 

Critical Considerations Before Migration 

Evaluating Partner Expertise & Essential Skills for Implementation

Not all D365 Business Central partners are created equal. When evaluating a partner, ask about their experience, competency, industry expertise, customization capabilities, technical support, integration skills, and client references. TMC ticks all the boxes, offering a depth of experience and a commitment to ongoing support. Download the must-ask questions we created for Community Summit attendees to help them evaluate a new partner. 

Assessing Your Business Needs

Before migration, a comprehensive assessment is crucial. Make sure to work with a partner who has a methodology to clearly plan your roadmap. TMC’s Business Process Review ensures we understand your unique requirements. Our vast experience across different industries allows us to provide tailored solutions, reducing errors and speeding up the process. Our Business Process Review includes: 

  1. Identifying the managing risks Budget your upcoming Dynamics project costs
  2. Defining implementation scope
  3. Creating the process flow detail
  4. Developing detailed work instructions for a holistic view
  5. Having a plan for continuous process improvement

Hear from Clients who Partnered with TMC

“The TMC technical staff has shown us many new ways to save both time and money. With a strong emphasis on end-user training and knowledge transfer, TMC helps us drill down to the root cause of the issue, and then provide the proper solution.”  

-L.A. | Corporate Controller 

“Compared to other partners, a Microsoft Dynamics Partner like TMC is much more reliable in terms of saving time. When we have an issue, it usually takes 24 hours to 48 hours (about 2 days) max. I usually have at least somebody acknowledge me that they’re working on it, so it’s pretty fast. TMC’s team is great.” 

– R.F. | Director of Operations   

The TMC Difference 

TMC, founded in 1987, boasts over 350 current Microsoft Dynamics clients, completing 1500+ ERP & CRM implementations. Our team, with over 550 years of combined consulting expertise, includes CPAs, MBAs, accountants, and financial experts. As a Microsoft Gold Partner, we’ve been recognized for exceptional customer service, training, and support. TMC isn’t just a partner; we’re your strategic ally on the road to digital transformation.