TLDR
Convergence is returning at a pivotal time for the Microsoft ecosystem. Organizations are moving from cloud transformation to AI transformation, and leaders want clarity on how AI, Copilot, and agentic workflows will reshape ERP, finance, and operations.
This blog explains why Convergence matters, how the event has evolved since 2015, what organizations should expect in 2025, and how TMC’s AI-first, full-stack approach aligns with Microsoft’s direction. It also share what TMC is contributing to the event, including our AI Photo Booth sponsorship, live demo session, and our commitment to helping organizations adopt AI responsibly using the systems they already own.
What Is Convergence and Why Is It Returning Now?
Convergence is Microsoft’s flagship event for ERP, business applications, and operational strategy. The last conference took place in 2015 during the industry’s shift toward cloud ERP, Power BI adoption, and early low-code experimentation.
Its return reflects another major transition. The entire ecosystem has entered the AI maturity phase. Finance, operations, analytics, and collaboration tools are becoming connected through AI-powered workflows built directly into Dynamics 365 and Microsoft 365.
This year’s Convergence is centered on the questions leaders are asking right now:
• How will AI reshape daily ERP work
• What can Copilot automate today
• How should organizations modernize without replacing systems
• What does responsible AI adoption look like in the mid-market
Convergence is different from Microsoft’s technical events. It is designed for the leaders who own business systems, process modernization, and long-term strategy. It tends to reappear at moments of major change, and its return signals the shift toward AI-first operations and agent-driven business systems.
Organizations want clarity on what AI means for their processes, what to prioritize, and how Microsoft’s roadmap will guide the next two years. Convergence brings product teams and decision-makers together to provide that clarity.
This sets the foundation for understanding how Convergence itself has evolved.
How Has Convergence Evolved Since 2015?
In 2015, Convergence marked the beginning of cloud-first ERP. Companies were focused on leaving legacy systems behind, improving reporting, and adopting connected applications that supported flexible operations.
This shift mirrored broader economic and technological patterns. Organizations needed resilience, visibility, and tools that could adapt to changing market conditions. Cloud ERP became the backbone that helped teams modernize.
The Convergence of today reflects the next chapter in that evolution. Leaders are no longer asking how to migrate to the cloud. They are now asking:
“How do we automate daily work in a responsible way using the systems we already own?”
This question reflects the environment organizations operate in today:
• Efficiency expectations are higher
• Workloads have increased
• Teams need support, not more tools
• Leaders want consistency and predictability
• Economic cycles reward organizations that operate smarter
AI-first ERP fits this context. It continues the long-term trend of using technology to reduce friction, increase visibility, and support the people who run critical processes.
Key shifts from 2015 to 2025
2015
• Cloud migration
• Low-code adoption
• Data visualization
• Connected apps
2025
• AI workflows across finance and operations
• Copilot embedded in core business functions
• Agentic automation for repeated tasks
• System maturity instead of system replacement
The return of Convergence underscores that the ecosystem has reached another milestone. Organizations want clear, practical guidance on how AI will shape their processes in the years ahead — just as they once sought guidance during the cloud transition.
Why Is Convergence Important for ERP, Finance, and Operations Leaders?
Convergence brings together the leaders most directly responsible for digital, operational, and AI maturity across their organizations:
• CIOs evaluating architecture
• CFOs pursuing reporting efficiency
• COOs managing operational flow
• Solution architects designing AI-ready processes
• Leaders responsible for modernization and adoption
These leaders are navigating new questions:
• What can be automated responsibly
• Which processes need to evolve
• How will agentic ERP impact finance
• What does AI readiness look like
• When should we begin activating AI workflows
Convergence offers a direct view into Microsoft’s roadmap, emerging use cases, and guidance from partners who have implemented AI in production environments. It gives leaders clarity during a moment of rapid change.
Where Does TMC Fit into This Conversation?
We are attending Convergence because the questions shaping the event reflect the challenges our clients and prospects face daily. Organizations are entering a phase where AI is expected to support day-to-day work in finance, operations, sales, and reporting. Convergence helps us understand Microsoft’s direction firsthand so we can bring back real guidance.
Our role is to translate Microsoft’s roadmap into practical steps. Convergence gives us visibility into the priorities for 2025 and 2026 and helps us prepare clients for the next stage of ERP and AI maturity.
What Is TMC Doing at Convergence 2025?
TMC will be onsite throughout the week to help attendees understand how AI can deliver value using the Microsoft tools they already own.
AI Photo Booth Sponsored by TMC
We are sponsoring the AI Photo Booth to make AI feel approachable and human. It is an interactive experience designed to show that AI can be creative, accessible, and connected to real work.
Live AI Workflow Demo Session
Wednesday, December 10
2:45 PM to 3:15 PM
Our session will walk through real AI workflows inside Dynamics 365 and other Microsoft apps. We will show organizations how they can:
• Automate tasks already happening in finance and operations
• Activate AI using their current systems and data
• Connect Microsoft apps through practical workflow design
• Achieve measurable results without new systems
• Move from pilot concepts into production workflows
Everything is based on what clients are doing in live environments today.
How Does TMC Support the Entire Microsoft Ecosystem?
AI now touches every system across an organization. ERP, CRM, collaboration tools, data platforms, and automation must work together for AI to function effectively.
As a full-stack Microsoft Solutions Partner, we support:
• Dynamics 365 Business Central
• Dynamics 365 Finance and Sales
• Power Platform
• Azure
• Microsoft 365
• Power BI and analytics
AI does not live in one application. It flows across the entire Microsoft ecosystem.
Our role is to help organizations make these systems work together so AI can operate end to end.
How Will Prospects Benefit From TMC’s Attendance?
Prospects often ask where to begin with AI, what can be automated now, and how to modernize without replacing systems. Convergence gives us direct answers.
We will bring back insights on:
• Microsoft’s priorities for the next two years
• Which AI scenarios provide the fastest operational improvement
• How to align an AI roadmap with the Microsoft ecosystem
• Where to invest for the highest value
These insights will help prospects evaluate the right partner strategy for modernization.
How Will TMC Use Convergence Insights to Help Current Clients?
Meeting with Microsoft product teams allows us to bring back accurate and relevant guidance.
We will use Convergence insights to shape:
• Updated best practices
• New workflow opportunities
• Data and process readiness guidance
• Modernization plans
• Workflow library enhancements
After the event, we will share insights through briefings, content, and planning sessions with clients.
What Should Organizations Expect From Convergence 2025?
Organizations should expect clarity on how AI will reshape ERP and operations in the next two years.
Attendees will leave with:
• A roadmap of what is coming
• Guidance on what can be automated now
• Strategies to prepare data, processes, and teams
• More confidence about responsible AI adoption
Convergence marks the beginning of the industry’s move toward AI maturity. Organizations that prepare now will see faster progress and more sustainable modernization.
Key Takeaways
• Convergence is returning during a major shift from cloud-first to AI-first operations
• Leaders want grounded, practical guidance on responsible AI adoption
• The event offers clarity into Microsoft’s roadmap for ERP and operational transformation
• TMC’s AI-first, full-stack approach aligns directly with this direction
• Insights from the event will shape how we guide clients and prospects
FAQ
Who should attend Convergence?
ERP, finance, operations, and IT leaders focused on modernization and AI readiness.
How is Convergence different from other Microsoft events?
It is dedicated to ERP and operations strategy, not general product announcements.
What is TMC presenting at the event?
A live AI workflow demo showing real examples of automation inside Dynamics 365 and the Microsoft ecosystem.
How can attendees benefit from TMC’s presence?
Through real-world examples, AI readiness guidance, and next-step recommendations based on Microsoft’s direction.
