What is a CRM System?
CRM System Definition
CRM stands for Customer Relationship Management. A CRM system is a software that streamlines the way a company manages its relationships and interactions with customers and prospects. CRM stores every customers’ data–from contact information to transaction summaries–all under one platform. A CRM system allows you to replace the multitude of spreadsheets and databases so that you can track clients more efficiently and in a timelier manner.
RELATED ARTICLES
- Every Sales Team needs Dynamics 365 Sales (CRM)
- Best Practices on How to Implement Dynamics 365 CRM Seamlessly
- Top 10 Reasons Our Clients are Choosing Dynamics 365 for Sales
- Dynamics 365 CRM Redefines Customer Engagement
- Top 5 Challenges CRM Can Help Solve for Nonprofit Organizations
- How to Leverage Microsoft Dynamics 365 Sales for Boosting Your Revenue
- Understanding Dynamics 365 CRM for Customer Retention
Ready to approach technology differently and start your Digital Transformation journey?
Since 1987, thousands of organizations have partnered with TMC to rethink their business processes and technology to empower their employees to achieve more, improve customer experience & adapt to the ever-changing global economy.