Any growing business needs support and tools that grow with it. TMC is a Microsoft Dynamics 365 Partner, meaning we can help get you started with Microsoft Dynamics 365 and keep you up-and-running.

Microsoft Dynamics 365 is a complete software for your business operations that includes solutions within its portfolio of apps for your enterprise resource planning (ERP) software and customer relationship management (CRM) software, aimed at scaling your business and analyzing trends. Whether you have an existing framework, or you are trying to establish one, Dynamics 365 can help you meet your goals and streamline your business.

We are a Dynamics 365 Business Central Partner and we’re pretty sure that, if you had the RIGHT one too, you would be able to use that as a competitive advantage to help your business grow. Here’s how:

Leverage Your Experienced Dynamics 365 Partner

A Dynamics 365 partner with hundreds of implementations under their belt understands the ins and outs of your D365 system and how to unify all the different applications to meet your company’s goals. You can take advantage of the ERP and CRM solutions to grow your accounting, operations, and sales processes and teams. They will advise and help you set up and migrate relevant data to keep your applications running smoothly.

The Microsoft Dynamics partner who has vast experience in case studies and project implementation stories to help set you up for success is what you need to be on the lookout for. Your Microsoft partner can help you reduce the cost by eliminating systems you do not need for your organization or integrate the crucial apps/add-ons you require to create fluidity. Still, as you only pay for applications, only pay for what you need, and this is where your Microsoft Dynamics partner will help.

Why Do I Need an ERP and CRM System?

In many ways, ERP and CRM are two halves of the same coin, working in tandem to help businesses thrive.

ERP is the task-oriented side of Dynamics 365, helping to streamline tasks like accounting, inventory, ordering, and compile data. ERP software are the new standard for resource planning – and with good reason! There are many benefits to using an ERP framework, and the demand is higher than ever for business to modernize and digitally transform their businesses. Dynamics 365 with their ERP solutions/apps will help establish your operations and future-proof it as it adapts to the ever-changing needs of your business.

CRM side of the coin is the sales, customer service, marketing & analytical side of Dynamics 365. The Dynamics 365 Sales (CRM) will help you analyze all of the data that is collected, giving you the power to understand consumer trends for your business. This takes the guesswork out of what consumers may or may not respond well to. Not only are CRMs convenient, but they are also proven to improve customer satisfaction and loyalty. In other words, CRMs help keep your customers and keep them happy.

Customer Relationship Management (CRM)

CRM within Dynamics 365 also allows your Sales team to increase your customer base and manage interaction properly with potential customers throughout their lifecycle. The CRM will help you on how to manage entities like contacts, accounts, and sale opportunities. Your Dynamics CRM partner will help with different approaches to manage customer interactions through your setup and configuration to make sure your CRM system is setup exactly to your Sales teams needs so they can close opportunities faster and track revenue through dashboards and reports like in Power BI.

For On-Going support, your Dynamics 365 partner will help your company make sense of the data and leverage it to get the best business outcomes. If you run into a technical glitch or error, your Dynamics CRM partner is there to help fix the issues and also there to help you plan for long-term visions and goals.

How TMC Can Support You

TMC is here to serve as your Microsoft Dynamics Partner of choice. Whether you need a consultation on how to best install and implement Dynamics 365 to your business, or you need general support using the software, we are here to help you achieve your goals.
We have helped thousands of companies choose the correct ERP & CRM systems to help their companies modernize their operations and move forward with their digital transformation. Through Dynamics 365 consulting with TMC, we can help you build your roadmap for your future growth.
Feel free to contact us for a free business assessment, demo or discussion to see how we can help your company today.