Come mid-October, Microsoft is scheduled to launch its newest cloud-based software, Dynamics 365, a robust task and customer relationship platform.
At its core, Dynamics 365 will integrate Office 365 with Dynamics ERP and CRM utilizing Dynamics NAV on the backend of the ERP side of things.
In the past, SMB-owners may have relied on numerous silos holding an array of non-integrated data as well as a slew of programs residing in “monolithic suites.”
Now, Microsoft Dynamics 365 provides the tools for enhanced communications and collaboration in a single-bundled ERP and CRM platform. In short, according to Satya Nadella, Microsoft CEO, the new offering will “reinvent business processes taking both a people-centric and platform centric approach.”
Offered through cloud-hosting service, Azure, Dynamics 365 will also be combined with Office Graph and—after final approvals—with it’s newly acquired business platform, LinkedIn. Furthermore, two editions will be offered, one aimed at SMBs (Business Edition) and the other more enterprise-oriented (Enterprise Edition.)
Dynamics 365 is easy to navigate through its use of ribbons instead of searching through layered menu options. Consequently, accessing real-time data and processing business tasks, like creating quotes, orders and invoices, can be done without exiting the home screen. The home screen also provides a Key Performance Display (KPI) with chart displays that are updated automatically. This eliminates having to search through data to find key reports. Furtheremore, a user interface (UI) facilitates searches of specific products, price checks and even attach photos all from a simply menu.
To learn more about Dynamics 365 and how it bundles both ERP and CRM features contact us. We are a certified, Microsoft Gold Partner, with trained professionals ready to answer questions you might have regarding purchase and deployment options.
Written by J.K. (Sales Team)