Any growing business will outsmart its existing technology at one point. Some of the common issues faced by companies that may prompt a digital transformation include:
- Disconnected systems lead to siloing of information, and teams spend a lot of time looking for required data.
- Handling increased inventory and transactions proves challenging.
- The business takes too long for the preparation of reports, and the process is complex.
- You need to enter data multiple times with slow manual processes.
- The company is experiencing loss due to disconnected systems with the need to switch between different applications.
- The business is experiencing security and compliance concerns that prevent its growth and engaging more with customers.
Your company may be facing one or several of the above challenges. Research shows that about 54% of organizations have issues with their process and system integration. Another 50% say they feel the creation and configuration of reports is too complex and wastes time.
The internal challenges are just the tip of the iceberg. Another study reports that 90% of customers consider taking their businesses elsewhere rather than work with a company using outdated technology.
Use Microsoft Dynamics 365 Business Central for Effective Digital Transformation
Microsoft Dynamics 365 is a cloud-based set of business applications that you can use to revolutionize your business approach and streamline its processes. It integrates seamlessly with business operations to allow for quick decision-making and better customer engagement in real-time. It also offers accurate data that backs up interactions for higher client satisfaction.
Business Central covers various aspects of your business process. It is applicable in marketing, finance, operations, sales, and services. It is a part of the Microsoft partner programs and therefore requires a Microsoft Dynamics 365 consultant.
Some of the top benefits businesses relish in using the Microsoft Dynamics 365 Business Central include:
Connecting your business
Dynamics 365 offers integrated solutions that you can use to remove silos and create a seamless transfer of information between individuals and processes. All the data is viable across every network device to enable employees to access and work anywhere and deliver excellent customer service.
Employees can focus more on the customer instead of using time and effort to look for the correct data by having all the accurate and critical data at their fingertips.
Connect easily with customers
With increased data streaming into the business, you can fully view your customers and understand the data over the years. Therefore, you can have more visibility by seeing the bigger picture to make the right decisions for the best approaches to creating personalized services for your customers. It maximizes sales and retention of your customers.
Work from anywhere
The solutions offer full support for mobile devices, allowing employees to work from anywhere, enter orders from the field, check the inventory status, and deliver customer-oriented services based on the complete interaction history. Business data is readily available to decision-makers on the interactive dashboards for flexible KPIs tailored to improve individual user tasks.
Improved business security
The Dynamics 365 Business Central has advanced security and operates in the cloud to offer the best protection to reduce downtimes. The guaranteed uptime in the business helps to focus on the critical activities alone without worrying about managing the servers. Replacing and migrating every business system to the cloud is a big step, but its benefits outweigh the risks.
The move to Microsoft Dynamics 365 Business Central helps to cut down costs. Therefore, whenever you are looking to start using the solutions, look for the right partners who will help you every step of the way. Start your digital transformation journey with us at Technology Management Concepts.
Visit our Microsoft Cloud Business Solutions to learn more about our solutions in order to further your understanding of financial and business management systems. Team up with a certified Microsoft Gold Partner to make your migration to the cloud seamless. If you have any questions regarding Dynamics 365 or other ERP/CRM systems, contact us.